Legal
Account Deletion
Last updated: 27 June 2026
1. Overview
This page explains how to permanently delete your SmartDocumentScanner account and all data we hold about you in the cloud.
SmartDocumentScanner is designed with privacy in mind: your scanned documents and PDFs are stored locally on your Android device and are never uploaded to our servers. Account deletion only removes the optional cloud profile that we maintain to sync your Premium subscription across devices.
When you delete your account, all of the following data we hold about you is permanently and irreversibly erased within 30 days.
2. What Gets Deleted
Deleting your account permanently removes the following data we store in the cloud:
- Your Firebase Authentication profile (display name, email, profile photo URL, and unique user ID).
- Your subscription metadata in Firebase Firestore, including premium status, product ID, purchase token, and last-updated timestamp.
- Any account-level preferences tied to your user ID (such as last-known Premium sync state).
What is NOT deleted by account deletion:
3. What Stays on Your Device
Account deletion does not touch any data stored locally on your Android device. SmartDocumentScanner never uploads your scanned images, PDFs, signatures, or annotations to our servers, so there is nothing for us to delete in the cloud for that content.
- Scanned images and document photos stay on your device until you delete them inside the app (Document list → select → Delete) or uninstall the app.
- Generated PDFs stay on your device until you delete them through the in-app document manager or uninstall the app.
- App settings (theme, default filters, language, etc.) are cleared when you uninstall the app or clear app data from Android Settings.
- Anonymous, aggregated analytics (e.g., total crash counts) cannot be linked back to your account and may be retained per Google's standard Firebase Analytics retention policy.
4. How to Request Account Deletion
You can request account deletion in either of the two ways below. Both methods are free and have the same effect.
4.1 From Inside the App
- Open SmartDocumentScanner on your Android device.
- Tap the Settings icon in the top bar of the Home screen.
- Scroll to the Account section and tap Delete account.
- Confirm the deletion in the dialog. You will be signed out automatically and your cloud profile will be scheduled for permanent erasure.
4.2 By Email Request
- Send an email from the address associated with your SmartDocumentScanner account to gr8studios.apps@gmail.com with the subject line "Delete my account".
- Include the email address you used to sign in to the app so we can locate your account.
- We will reply within 7 days to confirm we received your request and to verify your identity.
- Your account and all associated cloud data will be permanently deleted within 30 days of verification, and we will send you a final confirmation email.
5. Deletion Timeline
Once we receive and verify your deletion request:
- Within 7 days: we acknowledge your request and confirm identity.
- Within 30 days: your Firebase Authentication profile and Firestore subscription record are permanently erased.
- Backups: cloud backup copies are rotated out within at most 90 days as part of our standard backup retention policy.
6. Cancelling a Deletion Request
If you change your mind within 7 days of submitting a deletion request, reply to our confirmation email and we will cancel the deletion. After 7 days the deletion process begins and your account cannot be restored.
7. What Happens to Your Premium Subscription
Deleting your SmartDocumentScanner account does not automatically cancel an active Premium subscription purchased through Google Play. Your subscription is managed by Google Play and will continue to renew until you cancel it directly in the Google Play Store (Play Store → Payments & subscriptions → Subscriptions → SmartDocumentScanner → Cancel).
If you delete your account while a Premium subscription is still active, you can re-subscribe in the future by signing in again with the same Google account and re-purchasing Premium.
8. Your Rights
Account deletion satisfies the "Right to Erasure" under GDPR and similar global privacy regulations. You also have the right to request a copy of the personal data we hold about you before deletion. To exercise either right, email gr8studios.apps@gmail.com and we will respond within 30 days.
9. Contact Us
If you have any questions about account deletion, your data, or your privacy rights, please contact us:
Email: gr8studios.apps@gmail.com
Address: SmartDocumentScanner London, United Kingdom
You can always create a new SmartDocumentScanner account later if you change your mind.
We respect your privacy and your right to be forgotten.